First Step
Call immediately 058 30 30 125. Our planning team will check where your vehicle is located and what the next step is.
Have your license plate number, name, and if possible, the time and location of the incident ready.
Back to FAQMiscellaneous frequently asked questions
My car has been towed away, what now?
Contact our planning team directly. With your license plate number and location, we can quickly find your case file.
Next Steps
You will receive an explanation regarding the release, any necessary documents, transport to a garage or dealership, and the correct contact point for cost settlement.
If the case file is linked to an insurer or leasing company, we will coordinate the follow-up action with that party.
More questions?
For personal contact with our planning team, call 058 30 30 125. For non-urgent questions you can also use the contact page.